Pre-appointment
If required we’ll send you any forms to complete before your appointment, and contact you 24 hours beforehand to ask some health-related questions.
Protective screens
You’ll notice that we’ve installed plastic screens at the front of our reception desks. This will keep you and our staff safe when you check-in or rebook another appointment.
Arrival etiquette
To limit the number of people in the practice, please ensure you don’t turn up too early or be late. Please come alone, unless necessary, and only bring essential belongings.
Social distancing
We’ve adjusted our waiting areas and spaced out appointments – so you can maintain safe social distancing. Our appointments are now 1 hour apart. There should be no reason why you will have interact with any other members of the public.
Maintain essential hygiene
You must clean your hands as you enter the practice using the antibacterial gel provided.
PPE
You’ll be given a mask to wear on arrival. And our staff will wear appropriate personal protective equipment to ensure their safety – as well as yours.
Checking temperature
We’ll check your temperature upon arrival using a non-contact thermometer. If it’s deemed too high, your treatment will be rescheduled for a later date.
More frequent, deeper cleans, HOCl Fogging
We’re performing deeper, thorough and more frequent cleans – especially in our surgeries. These are scheduled throughout the day to fit around appointments. In between appointments we will cleaning the airspace with Hydrchlorus acid.
We’ll call you to conduct a pre-visit questionnaire – so we can make sure you have no COVID-19 symptoms and we can treat you safely.
Please don’t arrive too early or be late for your appointment. This will help us maintain social distancing by avoiding a ‘build-up’ of patients within the office.
Please don’t bring anyone else into the practice with you unless necessary. Exceptions include a parent/guardian of children under 18 years old, or a carer.
Please bring as little belongings with you as possible, this limits the risk of any contamination.
We’ve adjusted our waiting areas and spaced out appointments – so you can maintain safe social distancing.
You must clean your hands using the antibacterial gel provided as soon as you enter the practice.
You’ll be given a mask to wear on arrival to ensure your safety during your visit. Our staff will also be wearing appropriate PPE to ensure your safety.
We’ll ask you some arrival questions to confirm the information you gave in the pre-visit call.
We’ll check your temperature using a non-contact thermometer. If it is deemed too high, your appointment will be rescheduled for a later date.
We’ll ask you to keep all belongings with you and avoid leaving the waiting area until you are collected for your appointment.
Patients bathrooms are still operational but please ask the receptionist before use. This will ensure we know the facilities have been used and can clean appropriately.
To keep you safe, we’ll ask you to use contactless payment instead of cash wherever possible.
If within 14 days of your appointment you begin to develop any symptoms of possible COVID-19, such as a high fever or a new continuous cough, you should contact the practice to inform them and follow the appropriate self-isolation advice.COVID-19, such as a high fever or a new continuous cough, you should contact the practice to inform them and follow the appropriate self-isolation advice.
On newer versions of the CIS CBCT viewer for windows the bone density value is not enabled by default. We have developed this script that once download and run will re-able this useful feature. You will only need to do this once on each computer you use the software on.
Updating the implant library through the CIS wizard can be slow. Download the full 2019 library here.
2019 360v CBCT Windows Viewer Installer (Windows 10)
360v CBCT Windows Viewer Installer (Older Versions of Windows)
360v CBCT for Apple Mac Computers.
Note Mac viewer only works up to MacOS 10.14.
It is not compatible with 10.15 Catalina.
